Mobikwik — Money debited from account but not recharged d2h nor added in wallet

Address:

Thane, Maharashtra, 400607

On dated 21.04.2016 @ 1.15pm rs 948 debited from citi bank credit card but not recharged d2h or not added my money on my wallet.

Need my money urgently on my wallet.

I tried many times to contact customer care numbers but its hopeless, no number answered, , , , hours and hours hold receiver...

Customer care numbers mentioned on internet are not correct, need to update and required good service.

Please revert urgently with resolutions

Gopal mane
[protected]