Mobikwik — Money debited from bank account but not added to wallet

Shameena.maths

Website:

www.mobikwik.com

I was doing 445/- recharge for my d2h connection.Now. I got message from my bank that money has been debited. But, my wallet is showing balance 0. I have raised complaint but there has been no response. They have bad customer service who even does not reply back.Tell me about the status of my transaction. Either process my transaction or refund my money quick.I am not going to use this site for recharge again.

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Mobikwik customer support has been notified about the posted complaint.