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Mobikwik — Money debited from bank but still wallet balance is zero

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I have deposited money via UPI to my wallet and the money was debited from my bank account, yet the wallet balance is shown zero.
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    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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