[Resolved]  Mobikwik — Money debited from my card

Hyy sir,

Myself narendra Kumar I was making a payment on ZestMoney via mobikwik wallet on 05 Oct 22
By my axis bank credit card ending with xxxx 9194
When I was on payment page I had submitted the otp and transaction was done successfully they money was debited from my card
But same money was not credited anywhere and the status of that payment is also not available on MobiKwik app .
So it’s requested that same money of MRP 3400.94 only to be refunded to me shortly
My mobikwik wallet mobile no [protected] and the transaction was done at 22:48 Hrs on 5 Oct 22

Another transaction for same money was got successful on 22:53 hrs

But on both time my money was debited from the card

Soo Plzz make a refund shortly

Thanks and regards,
Narendra kumar
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Feb 5, 2023
Complaint marked as Resolved 
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Mobikwik customer support has been notified about the posted complaint.
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