Mobikwik — Money deducted but recharge not done yet

Address:	Gurgaon, Haryana, 400607
Website:	Mobikwik.com

I had done a recharge of ₹303/- on my mobile numerous [protected] with my SBI debit card on mobikwik money has been deducted from my bank account but recharge is not yet done I was been told that my issue would be solved in 48hrs it's been 4 days now not my recharge nor my refund has been arrived had had written many complaints to them on their app but response was not good my transaction number is RJ[protected]