Mobikwik — Money deducted but transaction failed - Mobikwik

Dear Sir/Ma'am,

This has been reported last Saturday to Mobiwik email id, but there is no revert and there call number is also of no use[protected].

I processed a transaction of 899/-, money deducted also received cash back of 45/- but received the message from other payment gateway of RazorPay that this was a failed transaction and Mobikwik is neither bothered to revert over email and there number is also not reachable after multiple try.
Below is screenshot of Mobiwik payment deduction and failed transaction from other end.

From Mobikwik:
Aug 27, 2022 4:29PM
Paid to Hindustan Media Ventures
Transaction Id: KAdHDVmUFCgx7z
Paid :₹ 899

From RazorPay:
Hindustan Media Ventures:
₹899.00
Payment Failed
Payment Id
pay_KAdHDVmUFCgx7z
Attempted On 27th Aug, 2022 16:27:33 PM IST
Payment via Mobikwik Wallet.

Please check and screw such types of merchant who is doing fraudulent activities in the market.