Mobikwik — money deducted credit card but not received

sandeep78

Address:

ghaziabad, Ghaziabad, Uttar Pradesh, 201001

Hello consumer complaints
This is sandeep kumar pal from ghaziabad.
Today i am making a complaint for unauthorised transactions made by mobikwik last sunday from my credit card
I took money from credit card in my bank account but the money has been deducted from the credit card and has not come to the bank account yet after which i am having a lot of trouble
To get reimbursement i tried to contact them by phone calls and mails but got no response.
Moreover i also tried to write the matter to customer support assistant in help and support @mobikwik whereas they gave me a ticket id 13947358 and said to wait for 24 hrs but nothing happened till now.
All in all inthe end,
I want my 22375 rupees back. I think you guys will help me out in this concern. Tia.

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Mobikwik customer support has been notified about the posted complaint.