[Resolved] Mobikwik — money deducted even the transaction was not processed.

Mandeepsingh1234

Address:

#601,6289883240,Good Earth Business Bay, Sector 58, Gurugram, Haryana 122101

Hello Consumer Complaints This is Mandeep Singh Chani From Delhi.
Today I am Making a complaint for unauthorised transactions made by mobikwik last day from my wallet Even the Recharge was Not processed by them.
I was recharging my DTH Last day with Mobikwik app but the recharge was cancelled And money (AMOUNTING 252.11 Rupees) was deducted. AFTER that i tried 2nd time but same thing happened and money was deducted from account. Therefore After that i tried third time and recharge was processed. But money deducted from account has not reimbursed till now.
To Get Reimbursement i tried to contact them by phone calls and mails but got no response.
Moreover i also tried to write the matter to Customer Support Assistant in Help And Support @Mobikwik whereas they gave me a Ticket Id 13802000 And said to wait for 24 hrs but nothing happened till now.
All in all inthe end,
I want My 524.22 Rupees back. I think you guys will help me out in this concern. TIA .

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Feb 13, 2020

Complaint marked as Resolved

I Got My Money Back with the Help of Consumer Complaints.in Within a day. All in All in the End. I would Recommend all the Stucked Users to get Assistance of Consumercomplaints.in to get there issues and Problem Resolve. .TIA.

Mobikwik customer support has been notified about the posted complaint.