Mobikwik — Money deducted from bank account but not added in Mobikwik Wallet, Reported issue to mobikwik care but not received any response.

Rohanrtg

from Kantabanji, Odisha

Address:	Kalahandi, Odisha, 766001
Website:	www.mobikwik.com

Dear Sir/madam,
While recharging from mobikwik, RS 136.00 was deducted from bank account but money was not added in mobikwik wallet.
When reported same to Mobikwik Care from App, I have not received no response from mobikwik.

I completed the recharge via PAYTM, there also same problem occurred, but PAYTM care responded and completed the recharge.
PAYTM is far better app.

Mobikwik is irresponsible app. Kindly get me my money then i will delete mobikwik and will only use paytm.

Details:
Email- rohan.[protected]@gmail.com
Mob- [protected]

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Mobikwik customer support has been notified about the posted complaint.

Apr 03, 2017

Updated by Rohanrtg After complaining here, i received a call from number- [protected]..Its a fake call who was demanding debit card details and was about to do transaction from my account .. Cheater company with lot of fraudsters..
When complaint is made here, Some are misusing the details and are trying to do this sort of nonsense.
Initiate me refund for the same..