Mobikwik — Money deducted from Bank and not reflected in wallet nor refunded

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from Bengaluru, Karnataka

Address:	560037
Website:	Mobikwik

On 6th march 2 transactions of Rs 4000 was deducrlted from my bank. The total 8000Rs was not reflected in my wallet. And its been a month and still has not been refunded to my bank account. Reference nos - for the First Rs 4000/- id is 224761 and for the second Rs 4000/- id is 225489.
I have requested this in the app itsel[censored]nder help with a ticket no 6236730 on March 31st and still after 6days i havent even got a reply.
Kindly look into the matter as this is my last resort before i can register a legal consumer complaint.

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Mobikwik customer support has been notified about the posted complaint.