Mobikwik — Money deducted from bank but not updated to my wallet

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

On 27-apr-17 i have added rs.424 to my mobikwik wallet from bank account and it said error occurred and i have tried again and same problem and then after i received a message from the bank that rs.424 is deducted from account two times. I. E., rs.848.
After that, i filed a complaint in mobikwik but no one replied till now and its more than 24 hrs.
Please solve my issue as soon as possible.
Thank you...
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    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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