Mobikwik — money deducted from my wallet without any reason

Address:Gurgaon, Haryana
Website:www.mobikwik.com

On march 14, 2017 i added inr 5000 in my mobikwik wallet linked to mobile no [protected]. But, only rs 1 was added in my wallet.
In history, it shows inr 5000 added successfully and in next transaction it shows "wallet debit against bank transfer recovery" and inr 4999 is deducted from the wallet. There is no invoice or detail of this transaction. I've tried contacting customer care but so far i haven't got any response.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

During recharge the money was deducted but recharge was unsuccessful. Please refund my money as soon as possible within 3 days. Even during recharge there is no slow connection the app needs to be improved.

[protected] this no kyc update pls update kyc

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7120
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information