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Mobikwik — Money deduction without successful order

I ordered a hoodie worth 1349 from mobikwik and 1341 rupees from UP1 and 8 rupees from wallet got deducted from my money and no order got placed I contacted customer care of myntra they told money got struck in mobikwik gate way then I contacted mobikwik help section and there is no correct response from mobikwik from 5 days this is really worst experience I had till now in online money transfer
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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