Mobikwik — money got deducted automatically

On december 4 2017, i added 626 rs. To my wallet and the moment it got added, an unreasonable deduction occurred of 604 rs.

I go to check my history there it gives me 'no invoice data found' for that deduction. There in history i find a similar transaction that had occurred on may 16 2017 which also auto deducted an amount of 396 rs.

I also complained via customer chat process where they sent an auto response for waiting while customer care will look and revert in two working days. I tried their customer care contact number but i got a response that they are still updating their system.

I have lost my 1, 000 rs.in this fraud app. I demand them to refund my money back as soon as possible. I am never gonna use this app again and i request everyone not to use this as it will just loot you by auto deducting amounts and then you will be searching for some answers on consumer complaint sites like i am doing now.
And to mobikwik - refund back my money asap.