Mobikwik — money not added into mobikwik wallet

Mobikwik — money not added into mobikwik wallet

K Kolasani from Hyderabad, Telangana

I added money3800 into mobiwik wallet through credit card. Money got debited from my card but the amount showing in mobikwik wallet is 0. I even didn't receive any confirmation for money adding. I am receiving otp for registered mobile number but when i try to change the password mobikwik is saying wrong mobile number. Please transfer money back to my account. Ticket i'd 6916130 opened. Was this information helpful? No (0) Yes (0)
Mobikwik customer support has been notified about the posted complaint. Aug 27, 2017 Updated by Kolasani Hi Mobikwik, As I already told in my earlier compliant I haven't received any confirmation message from mobikwik. I received money debited message from credit card banker. Find the details of Mobikwik that you asked Email: [protected]@gmail.com Amount: 3825 Date/Time:[protected]/15:04:38 Credit card message: Rs.3825.00 was spent on ur HDFCBank CREDIT Card ending 7674 on[protected]:15:04:38 at MOBIKWK. Ticket No: 6916130 Why the ticket got closed without any resolution or confirmation. What happened to my money I want my money back immediately.
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Kolasani

from Hyderabad, Telangana

Hi Mobikwik,
As I already told in my compliant I haven't received any confirmation message from mobikwik. I have a money debited message from credit card. I can provide the details

Email: [protected]@gmail.com
Amount: 3825
Date/Time:[protected]/15:04:38

Rashmi Das

from Imphal, Manipur

My wallet has been top up with Rs.5000/-but when I want login in mob-[protected] with OTP.Shows user disable. I try to contact coustomer several times but not contact yet now .