[Resolved]  Mobikwik — money not credit in debit account

Address:9/10 2nd street, Thirunagar vadapalani, 600026

My mobile no is [protected]

I transfer money to credit card to debit card. 11, 447rs on 12-oct-2019. Money taken from credit card and did not get in debit account. When we get the money refunded. Given below message for your reference. Please take necessary action

Mobikwik wallet (Ref id: 594aedfe7cb4e). New balance: rs 11447.81. Not you? Raise concern bit. Ly/helptct
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2019
Complaint marked as Resolved 
On 12-Oct-2019 morning 9:52Am. I transfer money SBI credit card to HDFC debit card. For Rs. 11, 447.81 on MobiKwik Wallet. (ref id 594aedfe7cb4e) New balance rs 11447.81. This amount taken from SBI credit card. But not get in HDFC debit account. Money stay in Mobikwik. What can i do now.
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

I did my CC bill payment in 2 October by mobikwik
But bill payment not done by mobikwik next day i recieved massge by mobikwik your transction failed
Pls check attachment
And amount not refund my bank account
I did payment CC by mobikwik first time
Please refund my amount in my bank account

Credit card to my bank account transfer the amount 10, 375 not transfer the amount Mobile no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7119
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information