Mobikwik — money not credited into my bank account

I have a merchant account with mobiwik. I got two payments of rs. 1050 and 2000 on dated 02.12.18 and one payment of rs. 1000 on dated 03.12.18 in my mobiwik account but but today fifth day and payment is not credited into my account yet. And i tried to contact mobiwik at their contact number but not get any response from that. They not picked my call and ended without any response.
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