Mobikwik — Money not refund to my bank account pls help

Address:

Shahdara delhi

I have done my credit card payment 2433 rupees through mobikwik on 5 aug 2020.
After five days on 10 aug 2020, got mail of transection failure and balance refund to source account.
But still on 10 aug 2020 amount didn't credit in my bank account.
Please help on the same and send me Tat for how many days.

Call me
Nikhil
[protected]