Mobikwik — money not refunded to my wallet

Sumit2610

from Khuldabad, Maharashtra

Website:

Mobikwik

Hi,

While booking irctc ticket amount of rs 2355 was deducted from my mobikwik wallet and ticket was not booked. Irctc app is showing amount is refunded to mobikwik but still it is not credited to my wallet. I want my refund back. Niether mobikwik customer care is replying on my mail nor they are picking on the customer service phone no. Mobikwik support is not even replying to my mails
And the no's they have given are useless.

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Mobikwik customer support has been notified about the posted complaint.