Mobikwik — Money Not reversed after unsuccesfull transaction via Mobikwik

Address:Bangalore, Karnataka

My transaction with ID[protected] for rs 1211.00 on 9th of Jan via Mobikwik wallet was unsuccessful. Money has not been reversed. I have raised a ticket with them but I have not received any update on it. It is tedious in absence of consumer care to get any query resolved. There should be more scrutiny on e commerce site. Ticket details: Ticket #1906215 Ticket #1927149 --Ravi
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