Mobikwik — money not transferred but debited

Address:380006

Dear sir /madam
I made an upi transfer on 8/5/19 to kissht. [protected]@hdfcbank
Order id omk375381b46311a7 upi transaction id[protected] they are saying that they have not recived any money in there account... It has been 12 days since the money has been blocked i asked from the bank also they have also said that the money is transfered succesfully... Can u help me resolve this issue the kissth is aplying late fee charges against me... Please solve the issue as soon as possible... I am providing a attachment of the transaction recipt...
Regards - jigar patel
M-[protected]
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Dear Team

Mobikwik has taken the amount from my debit card with card number ending with 6883 on 16th March 2019.

Transaction has been done with out my notice with transaction ID 5842f64ad6c93.

Order id is as follows 5842f7e6b6c7b, 5842f8150fe6a and 5842f82d7c99e

Request to return my amount back.

Regards
Krishna
[protected]

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