Mobikwik — Money sent to wrong mobile no

Address:Bangalore, Karnataka, 560029
Website:MobiKwik.com

My friend tried to transfer 7700 rs to my MobiKwik account and it went to another account due ro an error in typing what can i do to get the money back ? Ive raised a complaint with ticket no. 6487440
My no is [protected]
Wrong mobile no was [protected]
Money was sent from [protected]
As it shows the wrong mobile number is not registered with MobiKwik only in which case the transaction should not have happened in the first place .
I tried calling the no. But its not reachable.
Please resolve this ASAP
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    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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