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Mobikwik — money transfer complaint

Address:Bangalore, Karnataka, 5600 23

My name is Chandrashekar my mobile number[protected] Mobikwik app add to money wallet date 4/8/2018 at the same day I am transferring my account but my money is not transfer my account number[protected] my IFSC code is correct but money is transfer my account already running for 7 days but my money is not transfer my account please check the status
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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