Mobikwik — Money withdrawn from Xtra not credited

I've withdrawn money from my mobikwik xtra account on
13th August 9:03 Am with transaction I'd P2P-1660381393488315040162
And on
31st August 6:27 PM with transaction I'd P2P-1661970473488315040167

And on today 4th October even after approx 2 months I've not got the money credited into my account.
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