Mobikwik — MSEB Mumbai not received payment for invoice amount of Rs. 730, which is paid through MobiKwik

Address:	Thane, Maharashtra, 400601
Website:	m.mobikwik.com

I have paid MSEB Mumbai bill payment of rs.730/- on 30 april 2017. And still haven't received payment confirmation from mseb.
I have raised so many tickets on mobikwik site but i haven't received any reply yet. Every time they close the ticket without resolving it.
Transaction ID: MP[protected]
Transaction Date:30 April 2017
Amount:730
Mobile:[protected]
Ticket number: # 6469706, #6482305.
I tried to call on customer care number but it is not working.
Due date to pay my bill is 15 may 2017.
Request you to please look into this and refund my money at the earliest.