Mobikwik — Multiple loan account shown in my cibil and overdue

I am already discussed this issue to in cred private ltd. they told me we are a only lender partner of mobikwik they told me ask this reason to mobikwik why overdue shown in my cibil report when i have already paid my emi amount on time in every month. aand i have applied for only one loan from mobikwik which emi is timely auto debit from my bank account in every month but they show one other account in my cibil which is overdue in sept month but i haven't applied for this loan and loan amount not credited my bank account or wallet.