Mobikwik — my cutting amount rs. 1150/- not return by mobikwik

Address:	Thane, Maharashtra, 401105
Website:	www.mobikwik.com

Dear Sir
I am very disappointment from Mobikwik because today i make paymet for tata power mumbai electricity bill for Rs. 1177/- by your wallet but amount not credited in my tata power account while amount have been deducted from my bank account. Transaction not complete, during amount processing time, processing not complete and transaction Fail. Detail is here :

Summary Order # MK[protected] Date 20 Apr 2018, 08:34 PM IST Product Amount Bill Payment TataPowerMumbai[protected] electricity 20 Apr 2018 ? 1, 177 TOTAL AMOUNT ? 1, 177 Please return my cutting amount and return to bank or credit in my Mobikwik Wallet. Note : My bank send me sms who show POS : [protected] at MOBIKWIK txn#[protected]
(Ticket No. # 8254395)

NOTE: after some time mobikwik transaction fail notification on my history, when i show this return invoice, where show mobikwik add 1.75 Rs. in my main balance and supercash add in my wallet but my Rs. 1550/- not credit in my bank account, why ? Please return my Rs. 1550/- in my bank account or credit in my wallet, detail is here : Invoice Print Billed to Rajendra Mohan Sharma [protected] [protected]@yahoo.com

Summary
Order # MK[protected] Date 20 Apr 2018, 09:02 PM IST Product
Amount REFUND FROM ELECTRICITY 20 APR 2018 ? 1, 177
TOTAL AMOUNT ? 1, 177
Refund to Wallet : Rs. 26.[protected]
Refund to Bank : Rs. 1150.569999999999936335370875895023345947265625
Need Help? One MobiKwik System Private Limited 2nd Floor Orchid Center, Sector 53, Gurgaon, Haryana www.mobikwik.com
CIN: U64201HR2008 (
Ticket No. #8258311)

Thanks

Your

Rajendra Mohan Sharma
Mob. [protected]