Mobikwik — my money still not refund after failed transaction

Dear mobikwik,
I had made payment of inr 150 to mobikwik on 17th may 2019 using mobikwik wallet. After the payment process the transaction cancelled, the money was debited from my bank account and the phone was also not charged. Trough which i use to login during payment through foodpanda. I have been trying their customer support number but no one is responding.
But my money still not refund.

Order no.

Mbk[protected]

Refund details

Refund to bank : rs. 150

₹ 150