Mobikwik — Non credit of recharge amount

Address:

Lucknow, Uttar Pradesh

Your Support History

TICKET #2211052Awaiting Your Reply
I have recharged my mobile no [protected] Via transaction id [protected] but no amount is credited to my mobile no. please recharge the request amount to my mobile no. Or refund the amount Anurag gupta
[protected]:48:00.0

Namaste!

Thank you for taking out time to write to us.

We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 68 which shows up successful at our end.

We would suggest you to get in touch with the Operatorâ??s customer care for the same. Please use the Operator reference Id for further confirmation: KOR[protected]

Thank you for choosing MobiKwik.

Regards
MobiKwik Team
"We take pride in serving our valued customers"
[protected]:06:32.0

I have contacted with operator the recharge is successful but value against the recharge is not credited to mobile no. As shown on you website application operator said no value in Rs 68 recharge where as according to your application Rs 68 recharge contain full talk time please the issue it is a serious concern of service
[protected]:34:23.0

TICKET #2234982Awaiting Your Reply
Your Support History TICKET #2211052Awaiting Your Reply I have recharged my mobile no [protected] Via transaction id [protected] but no amount is credited to my mobile no. please recharge the request amount to my mobile no. Or refund the amount Anurag gupta[protected]:48:00.0 Namaste! Thank you for taking out time to write to us. We understand your concern of Recharge transaction. As a part of corrective measure, we have checked our system for transaction of Rs 68 which shows up successful at our end. We would suggest you to get in touch with the Operatorâ??s customer care for the same. Please use the Operator reference Id for further confirmation: KOR[protected] Thank you for choosing MobiKwik. Regards MobiKwik Team "We take pride in serving our valued customers"[protected]:06:32.0 I have contacted with operator the recharge is successful but value against the recharge is not credited to mobile no. As shown on you website application operator said no value in Rs 68 recharge where as according to your application Rs 68 recharge contain full talk time please the issue it is a serious concern of service[protected]:34:23.0
[protected]:52:00.0

Dear user,

Thank you for writing in to us.

Please mention the benefits you have received against the mentioned recharge so that we can come up with the correct resolution to your query immediately.

Thank you.
[protected]:17:38.0

Nothing is credited to the mobile no. As per my information please check and verify the same
[protected]:09:02.0

Till date matter is not resolved please do the needful.