Mobikwik — non transfer of amount to chamundeshwari electricity board

Address:Mysore, Karnataka, 570022

I havemade transactions of rs 780 to chamundeshwari electricity board on 21 aug [protected]@6pm from my hdfc credit card, amount has been debt from my account but not transferd to the above electricity board, and amount is not reflected in wallet also pl look into the matter i have also enquird with my bank and received no problem from their side my transaction i'd is mt182350070000010075742
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I paid my ligh bil on 10 aug 2018 today 20/8/18 but my bill amount is not return in my account. Very bad service from mobiquick. Plz solve it urgently. My Mobil No [protected]. I want my money urgent need for ME. Plz

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