Mobikwik — not be able to use wallet balance

Address:New Delhi, Delhi

what the hell is going on if you guys are not be able to provide a service y you are giving all these option i have add a balance in wallet of rs 4400 today to make my electricity bill payment but i am not be able to pay giving me a eror that i am providing a incorrect ca no i don't know anything i want my balance refund in my card today only
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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