Mobikwik — Offer not received

Address:Gurgaon, Haryana
Website:www.mobikwik.com

Worst experience in terms of cashback

I purchased Lumia 540 and applied a code in mobikwik Lum300 . The offer was that each month tou add 300 and 300 you get cashback . First month there was no problem but from 2 month problem started . And in 3 month they are saying that offer is no longer valid and we can't provide any cashback on this offer though it was valid for 12 months. Firstly ifyou cant afford to provide such offers then don't provide them but if you are providing them then don't ruin them. Customer satisfaction is mandatory for any company to survive in market . But as I can see in the reviews not a single positive response from any of the customer. I am just writing this to get my offer amount as my 3000 Rs are still pending to be recovered from mobikwik. I had only purchased the Lumia mobile just because of this offer.and now when these cheaters are cheating I am forced to write this review. I tried to make a conversation with them but no proper response. I raised many of the tickets but still pending . Don't understand why they cheat . They just want a registered user in mobikwik and further they don't even care about them. I just want my 3000 cash back from mobikwik
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Worst experience in terms of cashback

I purchased Lumia 540 and applied a code in mobikwik Lum300 . The offer was that each month tou add 300 and 300 you get cashback . First month there was no problem but from 2 month problem started . And in 3 month they are saying that offer is no longer valid and we can't provide any cashback on this offer though it was valid for 12 months. Firstly ifyou cant afford to provide such offers then don't provide them but if you are providing them then don't ruin them. Customer satisfaction is mandatory for any company to survive in market . But as I can see in the reviews not a single positive response from any of the customer. I am just writing this to get my offer amount as my 3000 Rs are still pending to be recovered from mobikwik. I had only purchased the Lumia mobile just because of this offer.and now when these cheaters are cheating I am forced to write this review. I tried to make a conversation with them but no proper response. I raised many of the tickets but still pending . Don't understand why they cheat . They just want a registered user in mobikwik and further they don't even care about them. I just want my 3000 cash back from mobikwik

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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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