Mobikwik — Payment Deducted from the bank account but not reflecting in Mobikwik account

I have made a payment of Rs 22576 on 29 August through UPI against the Laon Account no but Mobikwik customer told the payment is not made and I have gave him my transaction statement whenever they asked and also give the RRN no and message received form Bank.

Instead of checking the details in their account they are sending the false legal notices from Arness to whom all my mail are undelivered and now came at harassment of the customer.

Don't know how you people even give them rating. Look at the complains and how much they resolved. It should be backlisted