Mobikwik — Payment done but product never received and even Money Not Refunded | |||
I tried to purchase on Fashionandyou.com and money has been deducted but order not placed. even tried to contact fashionandyou.com, they said Payment not done from Mobikwik. Transaction Date: 21st July 8:54 pm Amount: Rs 69.20 I need my money back I raised the request but never received any money back.. the site is cheater and no one is there to stop them. Ticket #3079963 Was this information helpful? | |||
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Mobikwik customer support has been notified about the posted complaint. | |||
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+91 93 1392 5342 [Customer Care]
+91 94 6644 6644 [Customer Care]
2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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Greetings from Fashionandyou.com !
We regret for the inconvenience caused to you. We would like to inform you that the payment gateway expired at the time of placing the order[protected] the transaction was unsuccessful. We didn't receive the payment at that time and the order got cancel.
However, we received a late payment against the same.
Please note that we have forwarded your refund details to the concerned department, the refund will be processed within 2-3 working days in the same account from which you have made the payment.
We sincerely apologize for the inconvenience. We appreciate your patience and understanding in this regard.
For any further assistance, please reply to this email or call us at +[protected] any day of the week between 9:00 AM till 9:00PM. We'll be glad to assist you.
Best Regards,
Customer Support Team,
Fashionandyou.com,
India’s Most-loved Shopping Club bringing you Fashion & Lifestyle up to 80% OFF. Indulge!