Mobikwik — Payment failed money debited but not refunding

Address:

e. 5th Floor, HUDA City Centre, Metro Station, Sector 29, Gurugram, Haryana, 122001

First of all there was a refund from Makemytrip amount 1310 dated 11may they have not refunded yet

Now second issue i did the transaction of 1448 on 9th june but it got pending from mobikwik that is confirmed by Mobikwik executive and committed that refund will be given back to you in 24 hours now again they are declining amount of 1448.

They are just eating customer money nothing else. Need my money back at any cost.