On 17th april 9pm, i have made payment of rs2349, to apepdcl through mobikwik app and money was debited from my bank account, payment was in pending state till 19th of april, after that it turned into success ie more then 24hr, but till today operator (Apepdcl) did not receive money till today ie 8th may, mobikwik is not taking any step to resolve issues, they want a written confirmation from govt. Office (Apepdcl), where as at apepdcl the say because paid to mobikiwik you have to solve it with mobikwik, i have never got any proper response from mobikwik,
To avoid electricity disconnection i have made payments again with a fine, i have been visiting local office again and again to solution till today,
I have attached my my payment screen shot and my payment history with my operator,
Plz help me with issue
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