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Mobikwik — Payment not received to merchant

I placed an order on Myntra on 9 APRIL 2021.
I have done the payment through Mobiwik wallet the payment was successful and amount also deducted, however order was not placed due to failed transaction and still I don't got any refund.
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Comments

[protected], i got a call from this no represing mobiwik support and trying to get access of top from me and saying to share otp.Probally he is a fraud gonna file case against this no.
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