Mobikwik — payment not reflecting in wallet

Address:Hyderabad, Andhra Pradesh, 500080

I have made a payment to Shree medical & general store on 24/11/2018 of Rs.8450. and transaction Is is : [protected]b68d41fffe7 balance have been debited form my wallet and same have been not reflecting in the shree medical & general store wallet. already 4 days have been completed.
please find the attachment for payment details.i m unable to connect to your customer care.

kindly do the needful on urgent basis.
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My account debit Automatic 1880 rupees but not satik complet please ck and rep 10/11/18 debit my account 1880 automatic please ck and rep

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