Mobikwik — payment not refunded,scam

thakur177

from Chandigarh, Chandigarh

Address:	176029
Website:	www.mobikwik.com

I recharged my phone on 7 june 2018 through mobikwik app somehow it failed and money got debited from account but till 20 june i have not received money and when i try to raise a ticket they dont respond at all. after some time that ticket automaticaly gets resolved(only in virtual reality, money does not refund but raised ticket says issue is resolved) without any notification. and also none of their customer care number works and neither do email id. they dont respond at all. kind of service mobikwik provide is worst.

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Mobikwik customer support has been notified about the posted complaint.