Mobikwik — Payments

Address:	122002
Website:	Mobikwik

I added 5000 rupees to my mobikwik wallet. I want to transfer that money to my bank account. The money was added sucessfully to the mobikwik wallet. While transferring money, the money was deducted from the wallet but doesnot received on my bank account. Need resolution.
Why the hell is this company's apps are there if so many people are having problem with their fund transfer. Adding the picture below which shows money was added to the wallet and also deducted from the wallet.
All the apps of this company should be banned. And company should be fined. As all the customer care contact numbers are also not working. This is stupidity of the company why the hell there is not any contact number. They do not have funds to have one customer support where people can call and have resolution. Not even replying on mails.
Fraud company.