Mobikwik — promised to use super cash but their app not allowing it to use.

Address:New Delhi, Delhi, 110091

Mobikwik app is not adding smart cash in my transactions as they promise and therefore i am not able to use supercash which i earned using their app. The problem is serious as there is no customer care email or phone where we can address this. I was able to find a number on internet but when i dial that number it says weird email address to contact mobikwik. And their number says that it is temperorily unavailable and ask us to contact this incorrect email address.
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I received a call from Mobikwik and they asked me to add 5089 Rs in my Mobikwik to resolve this issue. As soon as I added this, 5050 got deducted from my account and only 49 rs are left now. The person introduced himself as Rahul and said he is from Mobikwik and he also sent few messages of OTP from Mobikwik. When I asked him that supercash is still not coming and Rs 5050 balance is also missing, he abused me and disconnected the call.

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    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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