Mobikwik — Recharge amount not successfully received

Address:Balasore, Odisha

Sir i devadutta tripathy yesterday i have recharged a internet pack ruppess 39 on my bsnl number and recharge has shown successfully done but amount not received my mobile. So i request please kindly help me.. I[censored] kindly help me so i will satisfied your service...
Transaction id- [protected]
Transaction amount- 39
Email address- [protected]@gmail.com
Phone number- [protected]
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