Mobikwik — recharge not done amount debited from bank/wallet

Mobikwik — recharge not done amount debited from bank/wallet

B balajivc from Bengaluru, Karnataka

I have recharged for Rs. 398 for my IDEA number [protected], (Transaction ID: 2068885) amount debited and received a payment/recharge successful message in my desktop, but in reality recharge didn't happen and received a SMS to my IDEA number on recharge failure. This is really a headache to use MOBIKWIK wallet. Kindly look into this ASAP I'm not able to contact Mobikwik support through phone/e-mail/neither I received a response to my tickets (# 7675828 & # 7694508). E-mail support says "Your message couldn't be delivered to [protected]@mobikwik.com. Their inbox is full". It is quite irritating. Kindly assist and take necessary steps to resolve the issue ASAP. +1 photos Was this information helpful? No (0) Yes (0)
Mobikwik customer support has been notified about the posted complaint. Jan 29, 2018 Updated by balajivc I didn't got any solution, however the tickets have been marked as resolved. Where can I find the solution or a response to the ticket created. I didn't get my money back neither a recharge done to my number, how is it resolved then? Kindly help me to get my money back from these THIEVES. I'm feeling guilty on wasting my time creating the tickets in Mobikwik.com and writing a complaint in consumer complaints. I won't leave with out getting my money back. Kindly help people from these BIG CHEATER MOBIKWIK.COM. I request everyone not to use MOBIKWIK.COM for any money transactions, they will loot your money. DON'T USE MOBIKWIK WALLET and LOSS YOUR MONEY. I'm going to publish this and update the complaints until I get my money back
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