Mobikwik — Recharge not received but balance deducted.

Address:	Gurgaon, Haryana
Website:	mobikwik.com

I did 2 recharges of 200₹ each on my airtel mobile number. I have received only one recharge. The order numbers are en[protected] and en[protected]. While the former was successful the later was not. When i contacted mobikwik team i was told that the recharge is successful and they marked the issue resolved but i have not received the recharge. I have mailed them back but i have not heard from them since. Mobikwik's customer service is really pathetic. It was a cardinal sin to use mobikwik. I shall not use mobikwik henceforth for any kind of transaction and tell everyone i know not to use it as well. These people are nothing but a bunch of dacoits who are looting customers' hard earned money.