Mobikwik — Recharge related issue

Address:	Shahjahanpur, Uttar Pradesh, 242001
Website:	mobikwik.com

I have recharged my no. [protected] (Telenor) with mobikwik on 11.04.16 at 18:55hrs for rs. 518. According to mobikwik site as well as telenor site i should get talktime of rs. 628/- but i got only rs. 452/-.
I raised the issue with mobikwik vide ticket no. 4775544 abd asked them to add further rs. 176/- as talktime on my telenor no. [protected].
They denied to help and asked us to contact telenor team for further support.
Then i raised a complaint on telenor for the same but even after continous effort and communication with them they are denying to add rs. 176/- extra on [protected] which was not added at the time of recharge.

I request this forum to kindly intervene in the matter and ask telenor and mobikwik to add rs. 176/- on [protected] and provide me compensation for all the difficulty i had to face since last 9 days.

Regards,
Satyam
[protected]/[protected]
[protected]@gmail.com