Mobikwik — Recharged my no but didn't get the recharge and money got deducted from the wallet

Apr 03, 2017

Updated by Versha Rai Is there anybody to resolve this issue or no body is concerned of anytging...On a serio us note m telling to MobiKwik if they don't return my money I will have to legal actions against...Paise ped me Ni ugte h...It's a matter of trust...I read several comments of their fraud with people but I didn't believe them & I used it & now I am also in the same situation...It's my money and I won't allow anybody to keep my money with them ...Customer care nos doesn't work...Raised two complaints regarding this on MobiKwik helpdesk also but no response ...The ticket ids are #6262067 & #6266105...Let it be any amount i[censored] all thing I will let it go then u people are on wrong track...I would also lyk to inform other customers that don't ever think o[censored]sing MobiKwik for anything because they are biggest cheaters & fraudsters ...I paid 303 for jio recharge but still recharge hasn't been done & money got deducted from the wallet ...I request from other customers never to use this app or online site...Never ever..

Apr 03, 2017

Updated by Versha Rai Why should I wait for several days to get my money back...Is this the only help u provide to us...Ur site is the only way to get the help and now u only is saying to wait...😔...Will they return my money back or I will have to another step against them...My MobiKwik account is being registered on email [protected]@gmail.com and vadianvi [protected]@gmail.com...I recharged my jio no [protected] with my registered Airtel no...Plz forward this to them so that they can take the required steps...

Apr 03, 2017

Updated by Versha Rai If they see my complaint I would like them to contact me on my [protected]@gmail.com id ASAP...Bcoz m my in a mood to wait..It's already 3rd of April and I had recharged my no worth 303₹ on 1st of April...So it will be good if actions are being on time.

Apr 04, 2017

Updated by Versha Rai MobiKwik did a fraud with me...They took my 2000 rs...Plz help

Apr 04, 2017

Updated by Versha Rai Dear sir,
Today in the morning around 10 am a call came from my MobiKwik and they were continuously asking about my cvv no and otp...They have send me a total of 15-18 otps..When I said them I would complain police they sent me a voice message on my no having conversation that I gave them my card details...But I haven't gave any information regarding my card to them and the most important thing after I listened that voice message it got deleted from my message box on its own...Earlier on 1st April I did a recharge of 303₹ and I didn't get that recharge and today god knows how they debited an amount of 2000₹...On cantacting my bank branch I came to know that they have hacked my card...They have even generated a false voice message and after saying that I will complain in police the voice messages got deleted from my inbox...It's a total amount of 2, 303₹...And I want my money back and one more thing after adding money to my MobiKwik wallet it automatically got recharged on another no whom I even don't know...These are biggest fraudsters..Dnt believe MobiKwik...And Plz consumer care help me getting my ₹2, 303 back...

Apr 04, 2017

Updated by Versha Rai Sir the customer care no they show on site I.e.[protected]...From this no I recieved the call...Plz Plz help me getting my Rs2303 back...plz

Apr 06, 2017

Updated by Versha Rai On 4th of April a guy called me from Ur std customer care of MobiKwik [protected]...And was continuously asking for my card details though I didn't have any of the information regarding that but they debited ₹2000 from my account and transferred the amount to an unknown person ...Here is an screen shot attached to that thing...I would request u to kindly return my ₹2000 asap...

Apr 06, 2017

Updated by Versha Rai I haven't done any recharge except ₹303 and u can see the fraud done with me in the screen shot kindly refund my amount of ₹2000 back to me...Since this fraud has been done from Ur side u will have to actions otherwise m already seeing to it how can I get my money back...Remember
That...It's my money & i[censored] all think u can take it so easily so better don't be in such thinking...

Apr 07, 2017

Updated by Versha Rai I got cheated by the MobiKwik and I don't know that how many times I will have to complain...A guy called me on 4th of April from Ur standard customer care no...He did a fraud with me and debited 2000₹ from my bank account and recharged it on another no which I even don't know...I want my money anyhow...I[censored] don't take any regarding this I will definately launch a complaint against MobiKwik...So it will be better for u to refund my amount to me...Since by doing a fraud with me u transferred my money to that no and the plus point u took my money from my bank account...Wow...Playing cyber games with the customer...But this tym u messed with the wrong person so it's better that u return my money back to me