Mobikwik — refund amount not yet received

Address:

560057

We tried to pay bwssb bill through mobikwik, but the amount of 1517/- is deducted from my bank account. But bill is not paid and refund amount not received. Kindly refund the amount immediately. We experienced poor service. Kindly do the needful immediately. There is no proper response from your end and there is no proper customer care number in the website. Kindly look into it and resolve the issue.