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Mobikwik — refund amount of rs-2081/-

I have added 2081 to my wallet from my credit card but when I am contacting help it's show amount has been added to your wallet but there is no money added to the wallet .No one is attending the call in customer care tried many times .kindly help me to make my refund amount.Mobile application is also not working properly worst response kindly give me a better solution

Order I'd :59c08a98edfd9

Regards
Gowthamraajaa
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I have done recharge of Rs.100 through mobikwik for my UTS account through BHIM ID. Balance got deducted but recharge still not done. If i do not have any response sure i will lodge consumer affairs complaint on court
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