Mobikwik — Refund not credited after 20 days also - ticket no. - 6650057

Mihir_garg

Address:	Gurgaon, Haryana, 12202
Website:	www.mobikwik.com

I had placed an order with zomato via mobikwik wallet, but was failed and the amount didn't go through
Have an email communication with zomato, stating that the money was never received and got refunded as soon as it hit their servers.

I raised a ticket with mobikwik, where initially they replied 7-10 days, after that money will be refunded. Then they put ticket in resolve status.

Now many days have passed, have raised a new ticket - 6650057, but they are not at all responding to it and no sign of my money.

Mobikwik, are you seriously that bad in customer service???

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Comments

kishan kataria n

from Dehra Dun, Uttarakhand

I have added rs 1010 in my wallet but mobikwik didnt credit my amount of rs 1010 and my bank also deducted with rs 1010
this is a fraud case
please refund my money soon in my bank account otherwise i will take legal against you that you are making fraud of customers money

Vijaya Sumathi

from Bengaluru, Karnataka

My Mobikwik wallet is disabled.mobile No - [protected]
Email Id: [protected]@gmail.com.please resolve my problem.

My Account in 10000/- Have emergency Amount Please Require My Problem