Mobikwik — Refund not credited in wallet

Complain 1: refund did not credited to wallet.

MERCHANT Transaction initiated date 7 may 2022 15 49 hrs amount rs 1081.00

Transaction id attached

After multiple tickets no resolution has been provided till date 12 july 2022

Complain 2: amount rs 11699 transaction failed on 23rd june 2022

No refund has been credited till 12th july 2022

Even after raising dispute to amex card through mobikwik.

All the details attached.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    858
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information